Participating Frequently

Question

Operating System Error

Forum|Forum|2 years ago
January 16, 2024
6 replies
399 views

I received an operating system error when trying to save a file for the web in my PSE2023 for Mac. What do I need to do?

Thanks,

Vicky

Problem or error

This topic has been closed for replies.

Jeff Arola

Community Expert

Glad to hear it.

Hopefully it'll stay that way.

Jeff Arola

Community Expert

You need to add the Adobe Photoshop Elements 2023 Editor.app in Support Files.

V

vickydayAuthor

Participating Frequently

Well, for whatever reason, the "save for web" function came back! Weird!

Jeff Arola

Community Expert

Add the Photoshop Elements Editor to the Full Disk Acess list by clicking

the Pad Lock, entering your Mac account password, clicking the Plus sign under the list then navigate to Applications/Adobe Photoshop Elements 2023/Support Files

click the Adobe Photoshop Elements Editor.app and then click Open.

Restart your Mac and see if that made any difference when using Save for Web.

V

vickydayAuthor

Participating Frequently

I did as you said. However, I did not "support files" , only the Adobe PSE2023 App itself.

Jeff Arola

Community Expert

If you go to Apple>System Preferences>Security & Privacy>Privacy>Full Disk Access, is the

Adobe Photoshop Elements 2023 Editor listed?

V

vickydayAuthor

Participating Frequently

No. This is all that is showing:

Jeff Arola

Community Expert

What version of macOS are you using?

Apple>About This Mac

V

vickydayAuthor

Participating Frequently

macOS Big Sur
Version 11.7.10

V

vickydayAuthor

Participating Frequently

Here is the error I got.....

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded