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Dave26471054zd8j
Participant
October 16, 2022
Answered

organizer

I imported files into organizer and did view them.  However, I must have done something wrong because  I now can not either view or import files in organizer.  Any help will be appreciated.  

Thanks

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Greg_S.
Greg_S.Correct answer
Community Expert
October 17, 2022

Take a look at the View menu.  You may have turned off the view of Media>Photos by using the keyboard shortcut Ctrl+1 (on Windows).  Try pressing Ctrl+1 again to toggle the photo view back on.  Ctrl+2 toggles the video files on and off.

 

Or you may have a filter in place.  Please give us a screenshot of your Organizer window if my above tip does not work.

 

And please explain in more detail why you can't import files into the organizer.  What method are you using and what happens when you try to import the photos?

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2 replies

Greg_S.
Community Expert
Greg_S.Community ExpertCorrect answer
Community Expert
October 17, 2022

Take a look at the View menu.  You may have turned off the view of Media>Photos by using the keyboard shortcut Ctrl+1 (on Windows).  Try pressing Ctrl+1 again to toggle the photo view back on.  Ctrl+2 toggles the video files on and off.

 

Or you may have a filter in place.  Please give us a screenshot of your Organizer window if my above tip does not work.

 

And please explain in more detail why you can't import files into the organizer.  What method are you using and what happens when you try to import the photos?

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    Dave26471054zd8jAuthor
    Participant
    October 18, 2022
    I followed your instructions about the ctrol+1 and sure enough files appeared.
    Thanks,
    David Alter
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