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December 27, 2017
Question

Organizer 2018 crashes

  • December 27, 2017
  • 0 replies
  • 235 views

I own two computers:

Desktop Dell XPS 8300 with an i7 2600 3.6 MHz processor with 12 GB of ram

Laptop Surface PRO 4 with a i5 2.4 GHz 6300 processor with 8 GB of RAM

Both excedes the requerements for this program.

On both machines I have exactly the same problem. A consideration aside is that I have on both machines the latest version of the Insider build of windows 17063.

My problem is that I can import only a certain amount of files with the program responding and when I wont to add more files the system crashes

I have three files with my photos and videos, one with 400images and 26 Gb. The other moreless the same but with 75 Gb each.

I can import only either of them as the first file but after that trying to import any other files the problems occurs: crash…...

I tried a lot of alternatives but no one give me a solution:

-importing with the bulk solution (in "en lote") and the other way as individual files

-loading the three files together with problems

-dissabling in the preferences the the multimedia analisys

-eliminating from the catalogs the different  version created

As I understand there is no limit nor on the files or the GB but my experience is other than that

I would appreciate any help to solve it because I find the program very interesting

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