organizer 2025 on windows 11 wont find missing files

Forum|Forum|5 months ago
August 28, 2025
3 replies
211 views

Bug

Greg_S.

Community Expert

It's not clear to me why you are unable to browse to the new location of your files. Please explain in more detail what is happening. How did you move the catalog from the old computer to the new one? The best way to do this is to backup the catalog on the old computer and restore it on the new one. You can probably still do this. See this article for details.

D

dontlikechangeAuthor

Participant

Greg...thank you for the help. It was my fault bc I didnt understand how important it was to use a backup catalog and not just a copy of the prior catalog. Also I used your advice to another person to clean up the extra levels of folders that were created. Now if only I didnt have to recover all the PDFs that used to be in the folders.

Glenn 8675309

Legend

Every few months I search my entire computer- 5 or 6 hard drives at any one time- plus a bunch more in a desk drawer.... I searf for all pdf. I search for all PSD (which is my favorite becouase I always find templates I purchased but forgot about..... 3680 psd files on 5 hard drives.

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dontlikechangeAuthor

Participant

Adobe Photoshop Elements Organizer 2025. I just purchased it as an upgrade from Elements 12. Installed on new computer with Win 11. Converted the catalog as instructed. The catalog shows the old location for each photo, so all the photos are "missing". I need to be able to tell if where to look, but I am not given the option to "browse".

kglad

Community Expert

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community">

kglad

Community Expert

what app?

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