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michaelk64258299
michaelk64258299
Participant
December 6, 2020
Question

Organizer drop down menus not working. PSE 2021

  • December 6, 2020
  • 3 replies
  • 822 views

My drop down menus in organizer are not working. (File, Edit, Find etc). I have deleted and reinstalled the program but it's still the same. I would appreciate some help. Thanks

Michael. 

3 replies

K
K34569745xb2m
Participant
January 3, 2024

I have this problem with the Photoshop 2024 Organizer. After unistalling and reinstalling and quite a bit of hairpulling, what finally helped me was a comment somewhere about the Organizer not working in full-screen mode. In the upper-right corner I kept playing with the full-screen/smaller window icons and tugging on the window borders. When I finally was able to shrink the window, the drop-downs miraculously started working and I was able to Import, etc. I have had to do this more than once. I'm not sure the Organizer is worth the hassle, but at least I got it to work. Hope this helps save someone some aggrevation.

A
AlmastD
Participant
February 1, 2024

Had the same issue with Photoshop 2024 Organizer. Solutions (no automatic disappearing taskbar, or avoid full screen mode and just stretch the view) are working as described; lucky me.

Strange thing is that this issue already was reported in november 2020 with Photoshop 2021 Organizer. No interest at Adobe to solve this issue?

    D
    drewsel
    Participant
    February 5, 2025

    Installed brand new copy of 2024, same issue on 2/4/25.  This has chewed up 90 minutes of my time, ridiculous!

     

      Greg_S.
      Community Expert
      Greg_S.Community Expert
      Community Expert
      December 8, 2020

      Step 3 to Solution 2 in the link has the following instruction:

      Select HKEY_CURRENT_USER and navigate to SOFTWARE\Adobe\ElementsOrganizer\16.0\Organizer.

       

      However, that article was written for Elements 2018.  Since you have Elements 2021, I would think you need to be searching for the registry key referencing 19.0 instead of 16.0.  (Elements 2021 is actually Elements version 19.)

      michaelk64258299
      michaelk64258299Author
      Participant
      December 8, 2020
      HI Greg S.
      Thanks again for your reply. I tried this but still no luck so I am a bit disappointed with PSE 2021 as I expected it to work first time without having to reach out to others.
      Not sure what to do now. I will probably have to contact Adobe. Thanks for your help.
      Michael
      Greg_S.
      Community Expert
      Greg_S.Community Expert
      Community Expert
      December 8, 2020

      Yes, you should definitely contact Adobe support.

      Greg_S.
      Community Expert
      Greg_S.Community Expert
      Community Expert
      December 6, 2020

      You probably have auto-hide the taskbar turned on in Windows.  See this article.

      michaelk64258299
      michaelk64258299Author
      Participant
      December 7, 2020
      Hi Greg_S
      Thanks for your reply. I had already tried those 3 options but still no luck.
      Option 1 didn't work because I can't left or right click on menus.
      Option 2 just didn't work.
      Option 3 also didn't work.

      So I'm back to square one with organizer not working at all.

      I hope there might be another solution out there. Thanks again.
      Michael
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