Organizer opening bug in 2021

@gfmucci 

I think you have found where the bug is hidden:

Playing with the Organizers for Elements 9 and 2021 as well as Task Bar settings, I discovered this:

1. Elements 2021: With the Task Bar set to the LEFT side of the screen, the BUG manifests (frozen screen). With the Task Bar set to the BOTTOM of the screen the BUG does NOT manifest itself. The Organizer functioned as it should.

2. Elements 9: Whether the Task Bar is set on the LEFT or on the BOTTOM, the Organizer functioned as it should.

Veddy in-ter-est-ing.

Indeed!

Without your discovery, Adobe would have been totally unable to reproduce the issue and to have chance to solve it.

As I see it, one user in a hundred hides the task bar, and one in hundred of those sets the bar on the left (just kidding). It would be useful to also update your post in the feedback forum.

To @default2h8q24tmzvxb 

A 'bug' is a programming error which does not produce the intended result.

What you are experiencing is an incompatibility problem to use an old software on a new hardware.

What can we, PSE users, understand about the issue ?

About ten years ago, HD displays (1920 x 1080 pixels) were the common standard. Then Apple offered Hi Res Retina displays with twice that linear resolution on both smartphones and computers (2 x 2 = 4 times more pixels). It appeared that Apple was more advanced than Microsoft to adapt their softwares to the new technology. On the Microsoft side, that took more time and Windows programs had to be seriously re-programmed. The problem for Adobe was somewhat different for their different softwares. The worst situation was for Photoshop and Elements which were based on Windows programming platforms from 20 years back. It took something like 5 years of collaboration with Adobe to provide a solution to double the pixels dimensions vertically and horizontally. That's the 200% resolution introduced with PSE 13.1 if I remember well. The organizer, which had be revamped with version 11 did not need that solution but was able to be resized from the Windows display settings.

Rewriting Photoshop or Elements to be fully compatible with scalable resolution would be a complete rewriting, so don't expect many change now.

My only explanation to this big bug in a selling version is, that those Adobe software engeneers are developping firtst for Mac-OS and only second for Microsoft OS.

I am not in the secret, but that probably depends on which software they are working. Recent softwares like mobile ones are first offered for Apple, then for Android or Microsoft, but the organizer was originally a Windows only app.

Amazing, that a software giant like Adobe produces big bugs like this. I first thought the reason was, that I installed PS Elements with Windows 8 and changed later to Windows 10. I reinstalled PS Elements and spent hours to solve the problem. So, thank you very much for reporting this! My only explanation to this big bug in a selling version is, that those Adobe software engeneers are developping firtst for Mac-OS and only second for Microsoft OS. 

As a costumer I support the request for a quick fix of this bug! Greetings from Germany, Joachim

What are the chances that Adobe will correct this bug anytime soon?

Fat or slim.  Take your choice.  😜

This seems to be a resurgence of an older bug (in PSE15 but I am not sure).

The bug was solved in ulterior versions but it seems to reappear now.

If Adobe solved it once, there is hope that it can solve it now, but my advice would be to report it in the feedback forum:

https://feedback.photoshop.com/topics/photoshop-elements/5f5f2093785c1f1e6cc40873