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Participant
September 19, 2017
Question

Organizer stops working

  • September 19, 2017
  • 1 reply
  • 199 views

While working on an image the Organizer periodically stops working.  I can get it to come back, but it disrupts the flow of work.

Elements 12

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    1 reply

    Participating Frequently
    September 20, 2017

    Please try out following steps and see if it helps:

    1. Launch Elements Organizer while keeping the Shift key pressed to open the Catalog Manager.
    2. In the Catalog Manager dialog, click New to create a catalog. Provide a name for the catalog, and then click OK.
    3. Launch the Preferences dialog (Ctrl/Cmd + K).
    4. In the Preferences dialog:
      • In the Media Analysis tab, deselect all checkboxes.
      • In the Files tab, deselect the checkboxes:
        --Automatically Search for and Reconnect Missing Files
        --Automatically Generate Thumbnails for Video Files
    5. Start Elements Organizer.
    6. If Organizer launches without any issues, switch back to your older catalog.

    Thanks,

    Anwesha