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J
jackieh86574022
Participant
June 27, 2017
Question

Organizer won't open but Editor works

  • June 27, 2017
  • 1 reply
  • 395 views

I installed Photoshop Elements 8 on my new computer. I downloaded Microsoft DirectX as advised and it is installed on my computer. Now Organizer won't open and the error message says DirectX could not be initialized. However, I can open and use  Editor. How can I get Organizer to work?

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    1 reply

    A
    Adobe Employee
    arshla jindal
    Adobe Employee
    June 28, 2017

    Hi Jackie,

    Sincere apologies for this inconvenience.

    Please check if directPlay is turned ON in Control panel>Programs and Features>Windows programs

    ​

    If not then please turn it ON and restart the application. It should be working fine then.

    You can refer to related post Photoshop Elements 10 DirectX error for this issue.

    Thanks,

    Arshla

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