Panoramic images created from phone photos won't display in Organizer.

Question

Like a lot of folks, I find myself using my phone more often for photos. I carry a Samsung Galaxy Note 20 5G. It takes wonderful landscape images, but I'm not yet proficient at using the panorama feature, so I still do thinks the old fashioned way by taking a series of images and stitching them together in Elements.  That works fine, but the files are huge (so I save them at a reduced file size, no issues there). The problem is that the pano images won't display in the organizer.  I just get the grey box that looks like a broken pane of glass. I can do everything else I need to with the files, including working on them in the editor, but I just can't see them in the organizer.  Any thoughts on what is causing this?  Thanks!

Somya_Agarwal · Accepted Answer

Hi,

Can you check the size in pixels of you panaroma images(Width in pixels * Height in pixels)?

There is a maximum limit for the dimensions for an image for its thumbnail to be displayed in the Organizer. The image size limits are dependent on your system's RAM and are given in this article: https://helpx.adobe.com/in/photoshop-elements/kb/maximum-image-size-limits-photoshop.html

However, you can override the limit for the Organizer by editing a key in the Windows registry. The instructions for overriding are also given in the above article.

Please let me know if this solves your issue.

Thanks,

Somya

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