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Participant
May 3, 2019
Question

Parsing not working in Photoshop Elements 14 with error "Could not complete request because of a problem parsing the jpeg"

  • May 3, 2019
  • 1 reply
  • 292 views

Although its worked fine since I bought it, Elements 14 has suddenly stopped opening images with a fault 'Could not complete request because of a problem parsing the jpeg'. I've updated  the software but this hasn't helped. I'm working on a surface Pro 4 with windows 10.

Any suggestions, please.

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    1 reply

    Akash Sharma
    Legend
    May 3, 2019

    Hi Gillh,

    Sorry that you're getting an error message "Could not complete request because of a problem parsing the jpeg" in Photoshop Elements 14.

    Please take a look at the solution mentioned in this article Error: An integer between 50 and 8 is required | Elements | Windows 10  and let us know if that helps?

    Thanks,

    Akash

    Participant
    May 3, 2019

    Many Thanks, that seems to have sorted it.  

    Akash Sharma
    Legend
    May 7, 2019

    Thanks for the update, Glad to now I was able to help.

    ~Akash