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Crystal5E26
Participant
October 12, 2020
Question

PE 2020 Keeps Crashing

  • October 12, 2020
  • 1 reply
  • 199 views

I have only had the program about 2 weeks. I was able to edit pictures but now I can only only edit 1 or 2 at a time before it stops working. I reboot and the process starts all over again.

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1 reply

Medha_Sharma
Adobe Employee
Medha_Sharma
Adobe Employee
October 12, 2020

Hello @Crystal5E26,

 

Are there any particular steps that you follow which cause the application to crash? Also, did you submit the crash reports via the crash reporter that must've popped up after the crash? If you haven't done so, please make sure that if the application crashes again, you enter your email id and submit the crash report. This will help us in analysing the crash at our end.

 

Regards,

Medha Sharma

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