PE2019 Slideshow Audio does not mute when a video clip is playing

Forum|Forum|6 years ago
July 19, 2019
2 replies
906 views

I am making slideshows from a combination of jpeg images and videos. If I choose the Theme Watercolour then the music mutes and allows the video sound to be heard. If I choose any other theme eg Woods or Classic, then the music does not mute and it drowns out the video sound track.

I want to hear the video soundtrack. How do I make the themes behave the same way that Watercoulour does. I am using Elements 2019 Version 17.0

Thank you

Ken W

This topic has been closed for replies.

ankitd

Adobe Employee

Hi Ken,

Elements Organizer lowers the volume of slideshow's audio by a fixed value whenever it plays audio from a video in the slideshow. Depending on the default audio of the theme it may happen that slideshow's music overwhelms the audio in the video. You can avoid this by removing the default audio of the Classic/Woods theme and replacing it with the default audio of the Watercolor theme. You can performing these changes in the Audio panel of the slideshow. In addition to the default audios shipped with Elements Organizer you can also import and use your own audio files.

Let us know if you need any help.

Thanks!

I

isabelw9657221Author

Known Participant

Hello Ankitd

Thank you for the above tips which I have used. This has not solved the problem but in experimenting I have found what the real problem is which is not what I originally described. It is not that the audio track drowns out the video track, in fact the video track is just not there.

The real problem is that Organizer uses the first ten seconds of video. This is OK but if I try to trim the video and use a section which is outside the first ten seconds eg from 15 to 30 secs then the video soundtrack can not be heard. If I choose the start point within the first 10sec eg from 6 to 20, then it plays just a few seconds and then goes silent. This is only when using themes other than watercolor. With watercolor it plays OK but not with others.

So there is a fault in there and the fault is that the video soundtrack is missing if it is trimmed to outside the first ten seconds.

Please can you help further.

Thank you

Ken

ankitd

Adobe Employee

Ken,

In the video trim window there is a check box to mute audio track of the selected video. Can you please check if toggling this option resolves your issue? Attaching a screenshot for referance.