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therat49001006
therat49001006
Participant
July 7, 2017
Question

Ph-E installeren op windows en eerder al op Mac.....gaat niet

  • July 7, 2017
  • 1 reply
  • 164 views

Ik heb photoshop elements op de Mac en wil nu over op windows. Heb de benodigde CD en nu laat de windows versie zich niet valideren, want ik zou (zegt de Mac ) meerdere photoshops al hebben......?????

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1 reply

A
Adobe Employee
arshla jindal
Adobe Employee
July 10, 2017

Hi,

Photoshop Elements comes separately for different platforms- WIN and MAC. You seem to have bought the MAC version due to which you are getting error while installing on WIN. MAC version is not compatible with WIN.

You can either exchange your product as mentioned here Exchange a product for a different language or platform version

Or you can buy it for multi platform :Buy Photoshop Elements 14 Mac and Windows .

You can also touch base with our customer support to get this resolved: Contact Customer Care

Thanks,

Arshla

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