Phone number

Question

I cannot get my 2019 elements to open up the photo editor. I've never had problems and suddenly it won't open. I have somehting I need to do and print today for my son's school project due tomorrow! I need help ASAP. I cannot get a phone number, just a decision tree saying that a phone call is approriate for help. I only get an automated chat that is sending me to the same decision tree. Circle!

Greg_S. · Answer

Depending on your location, phone support may not be in operation on the weekend. If you are looking for an actual support phone number check out this webpage.

What is happening when you try to open the program? Are you getting any error messages?

Can you open the Organizer and print from there?

See if the solution posted here works for you. Some additional solutions are found here.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded