Photishop 2024 / Hiow can I deactivate the license when the harddisk is broken?

Forum|Forum|1 year ago
December 5, 2024
2 replies
181 views

I use Photoshop Elements 2024 on my PC and occasionally on my notebook. Now the hard drive of the PC is defective. How can I deactivate the license now, please? The correct license is stored in my account under my products. However, I can't find anything with activated devices. Where and how can I deactivate the license now, please? Am I alone in thinking that this is stupidly solved?

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Correct answer hatstead

You need to contact Adobe directly. Log on to your account and initiate a chat session with a representative. Indicate that you need help with deactivation on a broken machine.

Greg_S.

Community Expert

If you can still open the Elements Editor, go to the Help menu and sign out. This will deactivate the program on that machine.

hatsteadCorrect answer

Inspiring

You need to contact Adobe directly. Log on to your account and initiate a chat session with a representative. Indicate that you need help with deactivation on a broken machine.

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