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Participant
August 20, 2022
Question

Photo Albums

  • August 20, 2022
  • 2 replies
  • 119 views

When I updated my 2021 AE to the 2022 AE - Why didn't the photo albums transfer?

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2 replies

Greg_S.
Community Expert
Community Expert
August 21, 2022
Greg_S.
Community Expert
Community Expert
August 21, 2022

Because you failed to convert your Elements 2021 catalog when you were given that option upon first launch of the catalog????  And you then imported your files into a new catalog??

 

If my guess is the case, go to File>Manage Catalogs and click the Convert button.  This will bring up a dialog that should list your old catalog (if it is in the default location).  Select the catalog and click the Convert button to proceed. 

 

If my guess is wrong, we need more details about your situation.