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FredDWG
Participant
August 20, 2022
Question

Photo Albums

  • August 20, 2022
  • 2 replies
  • 119 views

When I updated my 2021 AE to the 2022 AE - Why didn't the photo albums transfer?

This topic has been closed for replies.

2 replies

Greg_S.
Community Expert
Greg_S.Community Expert
Community Expert
August 21, 2022

And didn't we have this same discussion over a year ago?

    Greg_S.
    Community Expert
    Greg_S.Community Expert
    Community Expert
    August 21, 2022

    Because you failed to convert your Elements 2021 catalog when you were given that option upon first launch of the catalog????  And you then imported your files into a new catalog??

     

    If my guess is the case, go to File>Manage Catalogs and click the Convert button.  This will bring up a dialog that should list your old catalog (if it is in the default location).  Select the catalog and click the Convert button to proceed. 

     

    If my guess is wrong, we need more details about your situation.

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