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meghanm6347
meghanm6347
Participant
June 30, 2020
Question

Photo Editor for Mac does not open

  • June 30, 2020
  • 2 replies
  • 324 views

I am trying to open Photoshop Elements 2019, I can open the organizer but the photo editor will not open.  A loding sign appears and buffers for 20 or so seconds and then stops. Photo editor or video editor will not open. I have tried uninstalling and re-installing. I have used it on my mac before. 

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    2 replies

    99jon
    99jon
    Legend
    July 3, 2020

    Which version of Mac OS e.g. Mojave, Catalina?

    If Catalina and PSE 2019 was already installed when you upgraded the OS you could try adding the apps to the control list.

     

    Click System Preferences in the dock and open Security & Privacy

    Choose the Privacy tab and the choose Accessibility

    Click the lock to unlock (you may be prompted for your Apple system login password)

    Then click the plus button

    Navigate to:

    Macintosh HD >> Applications >> Adobe Photoshop Elements 2019 >> Support Files

    Choose (highlight) Adobe Photoshop Elements Editor and click open (or simply add a check-mark if already listed)

    Re-lock and try the editor again. Repeat for other apps e.g. Organizer & Premiere Elements.

    Just Shoot Me
    Just Shoot Me
    Legend
    June 30, 2020

    I moved your post over from the poorly named Community Help forum, which is for getting help using this forum system, to a better forum, PS Element.


    I hope this helps. Best of luck to you.

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