Skip to main content
M
Meredith220416248p3q
Participant
February 13, 2022
Question

Photo Editor won't open, Premiere Element 2022

  • February 13, 2022
  • 4 replies
  • 627 views

I bought and downloaded Adobe Premiere Elements 2022 two weeks ago. It worked fine then. Today when I tried to open Photo Editor I've been getting the message "Loading Adobe Photoshop Elements Editor Workspace..." for an hour now. I'm on Windows 11.

This topic has been closed for replies.

4 replies

D
dannac45280178
Participating Frequently
January 31, 2023

I really want a refund for all of my adobe programs that dont work, photoshop 2022 elements does not load, launch or work, neighter does PS 2022. WHAT THE HECK IS GOING ON? I have photos to edit!!!!!!!!!!!!!!!

Greg_S.
Community Expert
Greg_S.Community Expert
Community Expert
February 16, 2022

Thanks for reporting back that Support was able to help you.

A
april28192079ugr5
Participant
January 31, 2023

photo editor wont load on windows programme

 

Greg_S.
Community Expert
Greg_S.Community Expert
Community Expert
February 14, 2022

Depending on where in the world you are, Support hours may be limited, particularly over the weekend.  Hopefully, you can contact support by phone today.

    M
    Meredith220416248p3qAuthor
    Participant
    February 15, 2022

    I'm in US.

     

    I called support today. Gave the support person remote access to my computer. He deleted all old Adobe files and reinstalled Photoshop Elements 2022 and Premiere Elements 2022.

     

    Neither progrm works. I'm going to call again tomorrow.

    M
    Meredith220416248p3qAuthor
    Participant
    February 16, 2022

    Both programs have been uninstalled/reinstalled several times over 2 days, and are finally working. Tech support over phone was great.

    Greg_S.
    Community Expert
    Greg_S.Community Expert
    Community Expert
    February 13, 2022

    Did you purchase Premiere Elements, Photohsop Elements or both?

     

    Try contacting Elements support. You can start a chat session by clicking on the blue Contact Us button under the Support menu at Adobe.com. Or you can contact Support by telephone using the numbers listed here: https://helpx.adobe.com/contact/phone.html.

      M
      Meredith220416248p3qAuthor
      Participant
      February 14, 2022

      Greg, I purchased both. Somehow Photoshop icon disappeared from my desktop. I tried chat yesterday but all I could get were bots, not.a real person. I'll try again. Thanks for replying.

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices