Photo shop Elements 14 re install

To whom it may concern

Dear Sir/Madam,

I had  a system failure and I had to get my computer fixed by Computer technician and I lost my files and my Adobe Photoshop Elements 14 which I purchase on the 3rd August 2016.

Product: Photoshop Elements 14_LS28__win32exe

Order Number AD007346749AU

Purchase price $99.00

Serial No. 1057 1895 7103 7423 42071630

I am unable to re-install. A message comes up as incorrect. I would appreciate if you can forward me with a new Serial number so that I can re-install my Photo Elements 14. My email address is as follows: j.donpaul@bigpond.com

Hope to hear from you with favourable reply.

Thanking you,

Regards,

Johann