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Participant
November 18, 2020
Question

Photographs do not have arrow forward or back

  • November 18, 2020
  • 1 reply
  • 143 views

Only happened as of last night, downloaded photographs as per normal, view in larger size, and they will not go forward or back (with arrow)  However if i assign each photograph with a number,  the arrows appear but not on photographs with photocard id.     This means if i look any photograph with card id i have to come out of that photograph and click on next instead of just going forward with arrow as normal.  What has happened and can you please help.  Thank you.

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1 reply

Participating Frequently
November 18, 2020

Can you please confirm which Product version you are using to view the photographs and what OS you are on?

 

How are you assiging numbers or photocard id?

 

Kindly let us know the details, this will help resolve the issue.

 

Regards,

Nidhi