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Participant
November 3, 2017
Question

Photos change drive letter in PE13 and PE18 trial

  • November 3, 2017
  • 1 reply
  • 197 views

After trying the PE2018 trial, in both that version and in my original PE13 the photos location changes from C: to M:.  The photo thumbnails will then turn grey and i am unable to do anything with the photos.  Even trying to reconnect photos does no good, as PE says no missing photos.  I have tried many different things, including CCleaner and removing ALL adobe products and reinstalling PE13.  If i import from my external HD, E: the organizer has no problem keeping track of those photos.  If anyone has a suggestion oh how to cure this adobe error, please reply.

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    1 reply

    Participant
    November 5, 2017

    Does anyone know how to get in touch with Technical Support for this issue,  I would love a phone number so i could get HELP!