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S
sallywig
Participating Frequently
November 10, 2020
Question

photos don't open automatically in PSE2021 from DXO

  • November 10, 2020
  • 4 replies
  • 443 views

With PSE 2013 photos I processed in DXO Photo Lab opened automatically when I exported them.  I just bought PSE 2021 and they don't open.  I have to find them to open them.

Also I cannot get rid of the welcome screen.  I have to click on Photo Editor on that screen so I can get to the screen for further editing.  Is this what is keeping the files from opening automatically in PSE 2021?

This topic has been closed for replies.

4 replies

S
sallywigAuthor
Participating Frequently
November 18, 2020

The Adobe Support team fixed the problem.

Jeff Arola
Community Expert
Jeff ArolaCommunity Expert
Community Expert
November 12, 2020

In DXO i believe you need to set the pse shortcut to the

 

PhotoshopElementsEditor.exe

 

in

 

C:\Program Files\Adobe\Photoshop Elements 2021

S
sallywigAuthor
Participating Frequently
November 12, 2020
I do have it set to that and it worked perfectly in my old version of PSE.
Jeff Arola
Community Expert
Jeff ArolaCommunity Expert
Community Expert
November 12, 2020

Please check again to verify since there are two shortcuts in the Photoshop Elements 2021 folder

 

the first is

 

Adobe Photoshop Elements 2021, which will show the Welcome Screen and the one you want

 

PhotoshopElementsEditor.exe, which will bypass the Welcome Screen.

 

 

Greg_S.
Community Expert
Greg_S.Community Expert
Community Expert
November 11, 2020

To answer your question about getting rid of the Welcome Screen, take a look at this thread.

I've never used the DxO program.  Can you explain in more detail what you used to be able to do and what you cannot do now.  If the DxO program is a plug-in, try installing it again.  It should then find PSE 2021.

S
sallywigAuthor
Participating Frequently
November 12, 2020
DXO finds PSE but the Elements welcome screen opens and when I click on
PHoto Editor the PSE screen opens with no photo there as it used to be.
After I process a raw file in DXO an option is to transfer it to another
program. Mine is set up to be PSE. When the photo was fully transferred,
PSE would open with the picture in place.
Jeff Arola
Community Expert
Jeff ArolaCommunity Expert
Community Expert
November 11, 2020

What operating system are you using?

S
sallywigAuthor
Participating Frequently
November 11, 2020

Windows 10

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