Photos won't open in Photoshop Elements 2024 when I double-click them

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I recently installed Photoshop Elements 2024. When I double-click on an image or do an “Open with Photoshop Elements 2024,” it takes me to Photoshop Elements but the photo doesn't open. I can only get the photo to open if I open it from Photoshop Elements through File => Open.

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Greg_S.

Community Expert

Are you using the Organizer at all? If so, have you imported any files recently?

Is Elements installed under a Windows User Admin account?

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larryh91300854Author

Participant

I've never used Organizer. I don't know if Elements is installed under a Windows User Admin account. How can I check on that?

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Greg_S.

Community Expert

What kind of file are you trying to open?

This sounds like it may be a Windows issue.

What is the default program for the file found in Windows Settings>Apps>Default apps?

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larryh91300854Author

Participant

Mostly jpg files. I double-checked, and Photoshop Elements 2024 is the default setting. When I double-click an image, it takes me right to Photoshop, it just doesn't open. I've used Photoshop for decades and never had this problem before.

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