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maitland_man
maitland_man
Participant
October 17, 2017
Question

Photoshop 10

  • October 17, 2017
  • 1 reply
  • 593 views

I just updated my computer and now the Organizer is not working i get this

Problem signature:

  Problem Event Name:                        APPCRASH

  Application Name:                             PhotoshopElementsOrganizer.exe

  Application Version:                           10.0.0.0

  Application Timestamp:                     4e5e9821

  Fault Module Name:                          mc_demux_mp2_ds.ax

  Fault Module Version:                        8.5.0.53657

  Fault Module Timestamp:                  4e2f897f

  Exception Code:                                  c0000005

  Exception Offset:                                000ef40c

  OS Version:                                          6.1.7600.2.0.0.256.1

  Locale ID:                                             1033

  Additional Information 1:                  0a9e

  Additional Information 2:                  0a9e372d3b4ad19135b953a78882e789

  Additional Information 3:                  0a9e

  Additional Information 4:                  0a9e372d3b4ad19135b953a78882e789

    This topic has been closed for replies.

    1 reply

    B
    Community Expert
    Bill SpragueCommunity Expert
    Community Expert
    October 17, 2017

    Sometimes updating your computer means you have to update the software you are using.  Version 10 was written for an older operating system.  You may or may not get it to work with a newer operating system.  Photoshop Elements, Premiere Elements and Elements Organizer have been updated each year for six years.  Version 10 is not current software!

    S
    Steve Grisetti
    Legend
    October 17, 2017

    Meantime, I've moved your topic to the Photoshop Elements forum.

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