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co2chantel
Participant
January 18, 2017
Question

Photoshop 14.0 not loading

  • January 18, 2017
  • 3 replies
  • 212 views

Yesterday my photoshop 14.0 stopped working. Video Editor and Organizer are still working fine, but photoshop won't load. HELP!!! PLEASE!!!  I have a newer computer, and up until yesterday had NO problems with the program. Now out of no where it won't open. 😞

    This topic has been closed for replies.

    3 replies

    R
    Adobe Employee
    rupalia98692837
    Adobe Employee
    January 19, 2017

    Hi,

    What operating system you are working on ?

    Can you please try after resetting the preferences file of Photoshop Elements. For this:

    Press and hold Alt+Control+Shift (Mac: Option+Command+Shift) immediately while launching the Photoshop Elements editor.  A dialog will come , click Yes to delete the file.

    please let me know if it works for you or not.

    Thanks,

    Rupali

    G
    gloria11
    Participant
    January 18, 2017

    que pasa?

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    January 18, 2017

    I moved this from the nontechnical Lounge Forum to the Photoshop Elements Forum so that you can receive help.

    Please note that you have Photoshop Elements 14, not Photoshop 14, as they are different programs.  Photoshop does not have the Organizer.

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