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Ulphus1971
Ulphus1971
Participant
March 13, 2019
Answered

Photoshop crashes

  • March 13, 2019
  • 2 replies
  • 575 views

I'm using photoshop elements 12 school-version on my Macbook pro with macOS Mojave 10.14.3 for 4 years now, usually with out any problems. For a few months now the program crashes every single time, usually after 1-3 minutes and the changes I made are deleted, sometimes even though I saved them. The info is (sorry, translated from German) "Photoshop was closed down unexpectedly", that's it. No reaction from support. Can anybody help me, please? Thank you! Ulf

    This topic has been closed for replies.
    Correct answer Sahil.Chawla

    Hi Ulphus,

    Sorry to hear about Photoshop elements crashing on macOS Mojave, could you please check this forum thread and try the solution mentioned here and let us know if it helps?

    PhotoShopElements 12 crashes in Mac OS Mojave

    Regards,
    Sahil

    2 replies

    Ulphus1971
    Ulphus1971Author
    Participant
    March 13, 2019

    Thank you SO MUCH! Problem resolved in less than 5 minutes! Have a nice evening! Ulf

    Sahil.Chawla
    Adobe Employee
    Sahil.Chawla
    Adobe Employee
    March 13, 2019

    Glad we got it working! Feel free to reach out to us for any future queries.

    Sahil.Chawla
    Adobe Employee
    Sahil.ChawlaCorrect answer
    Adobe Employee
    March 13, 2019

    Hi Ulphus,

    Sorry to hear about Photoshop elements crashing on macOS Mojave, could you please check this forum thread and try the solution mentioned here and let us know if it helps?

    PhotoShopElements 12 crashes in Mac OS Mojave

    Regards,
    Sahil

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