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Whispering_Cascade82c2
Participant
Nov 5, 2026 11:44 AM UTC
Question

Photoshop Element

I have an one time paid version of Adobe Photoshop element, i want to activate it on my new laptop, however, i reached the limit of used laptops. But now i cant access the old laptops to deactivate. Can someone help me with this??

    2 replies

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    Nov 5, 2026 4:12 PM UTC

    Adobe Customer Service (Support) no longer has the ability to reset activations. The only way to deactivate or recover an activation is if you can open the program on the computer that you want to deactivate.

    You need to go to Help > Sign out or Help > deactivate on the old computer.

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    Ged_Traynor
    Community Expert
    Ged_TraynorCommunity Expert
    Community Expert
    Nov 5, 2026 1:58 PM UTC

    ​@Whispering_Cascade82c2 you haven’t mentioned what exact version of Photoshop Elements you have, but if you’re getting activation limit reached and you can’t deactivate it from the old laptops you’re more than likely out of luck, Adobe no longer reset activation counts.

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