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Question

Photoshop Element 2020 Organizer error message: torn file image in the image display window

Forum|Forum|6 years ago
December 15, 2019
5 replies
463 views

Could anyone please help me with this torn file image I get in the organizer display window after I have edited an image and saved it. The processed image appears in my image library which is on a separate hard disk but I get a torn file image in the organizer. I presume the catalog link has nor been established but can't see how to correct or prevent this from happening every time I save an edited image. Thanks all.

Problem or error

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Legend

A torn image in a thumbnail indicates a corrupt file rather than a disconnected one (question mark icon).

Can you open the file from the organizer?

Or directly from the editor?

Which file format? jpeg, psd, tiff?

Participant

I can open it from the editor but I only get a torn file image in organizer. The file is format is psd

Legend

"I can open it from the editor but I only get a torn file image in organizer. The file is format is psd"

Let's check a possible file size issue:

https://helpx.adobe.com/photoshop-elements/kb/maximum-image-size-limits-photoshop.html

Does the 'update thumbnail' contextual option (right click) help?

It looks like a thumbnail generation issue.

If you delete from catalog and re-import (from files and folders), do you get the same torn icon?

Alternatively, create a new empty catalog and try to import from your drive.

Is this psd file made from a template, does it contain 'layer comps'?

Community Expert

Community Expert

Moved to the Photoshop Elements forum from the Photoshop forum.