Photoshop Element 2024 authentication issue

Forum|Forum|7 months ago
June 17, 2025
2 replies
127 views

Hello,
I have installed Photoshop element 2024 , windows 11. When I executing the application and click on sign in tab it stuck at loading page and status ia continious loading.
license key authentication page is not showing up.
Any suggestion on this.
Thanks in advance.

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A

Admirable_friends7392

Participant

Did you get this resolved at all? I have the exact same problem

Greg_S.

Community Expert

It may be a temporary server issue. I suggest you try contacting Elements support. You can start a chat session by going to the Contact Adobe Support page. (https://helpx.adobe.com/contact.html?rghtup=autoOpen) Make sure you are signed into your Adobe account and try typing Agent when the chat window opens. (If you use my link, the chat window should open automatically.)

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