Photoshop Element 2024: crashing on load even though I have SSE4.2

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I can load Organiser but when I try to load Editor it crashes saying it can't find ippcvy8.dll,

When I check Support it says the reason is SSE4.2 is required for latest version.

I am running an intel i7 processor with SSE4.2, still crashes.

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Peru Bob

Community Expert

See if this helps:

https://community.adobe.com/t5/photoshop-elements-discussions/pe-2024-editor-wont-open/td-p/14543447

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Peru Bob

Community Expert

You may want to go to Adobe Customer Service (Make sure to sign in to your Adobe account first and allow popups and cookies in your browser. You may not be able to see the chat window if using a VPN.):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.ed.

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Glenn 8675309

Legend

A suggestion:

Download, install, and forget about it, simply leave it alone once you've installed it: No reason to worry about getting "automatically charged" for anything.

Reboot your computer after you install it.

https://creativecloud.adobe.com/apps/download/creative-cloud

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K

kreed22aAuthor

Participant

Eh?

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