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Participant
Dec 8, 2016 4:17 PM UTC
Question

Photoshop Elements 1.01

I have used my early copy of elements on my pc for years through several different versions of Windows up to and including 10, After a recent pc crash I tried to install it from the original disc but it comes up with the message that I need Internet Explorer v4 or higher and then stops the installation. I have IE11 installed and have been using Elements with Windows 10 since upgrading from Windows 7pro earlier this year. I am hoping to avoid spending loads of money on a newer copy if I download the free trial so would welcome any advice on how to carry on with the original programme.

Geoff

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    5 replies

    Jeff Arola
    Community Expert
    Community Expert
    Dec 13, 2016 1:00 PM UTC

    Or like described here under post #8

    Elements needs version 4 or newer of Internet Explorer to install?

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    ankitd
    Adobe Employee
    Adobe Employee
    Dec 9, 2016 3:20 AM UTC

    Hi ,

    Please perform following steps:

    1. Open command prompt by 'Windows (logo)->All Programs->Accessories->Run'.

    2. Type "regedit" in 'Run' dialog (as shown below) to 'Registry Editor':

    3. Navigate to registry key: HKEY_LOCAL_MACHINE \Software \Microsoft \Windows \CurrentVersion \App Paths \IEXPLORE.EXE.  If this key does not exist, create a new String type key in App Paths named IEXPLORE.EXE as shown below:

    4. Within the IEXPLORE.EXE key please make two changes:

          a. Double click on '(default)' entry shown and enter following strings:

                             Win XP (and 32 bit versions of Win Vista or later): C:\Program Files\Internet Explorer\iexplore.exe”

                            Windows x64 (versions of Win Vista or later): C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE

                b. Create a new string called "Path" (as shown in step #3) then double click on the new string and enter the following path:

                             Win XP (and 32 bit versions of Win Vista or later): "C:\Program Files\Internet Explorer:".

                             Windows x64 (versions of Win Vista or later): C:\Program Files (x86)\Internet Explorer:

               Note: Please make sure you have the ":" at the end.

    5. When finished, registry editor pane will look like:

    Now you can close regedit and start with the installation.

    Do let us know if it solves the issue for you.

    Thanks,

    Ankit

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    Participant
    Nov 28, 2023 12:37 AM UTC

    That didn't work. 

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    Jeff Arola
    Community Expert
    Community Expert
    Dec 8, 2016 10:47 PM UTC

    The problem is you need internet explorer 9 or earlier.

    Photoshop elements 1 thinks internet explorer 10 and 11 are old versions before internet explorer 4.

    When you installed pse 1 on windows 7, you most likely had a internet explorer 9 or older and during the upgrade to 10, pse 1 just carried over.

    The solution on this page works if you have access to an older windows system like xp that has internet explorer 9 or older.

    Photoshop Elements (PSE) knowledge base.

    From Anonymous

    Anonymous11 March 2014 at 09:14

    This is how I did it.

    I'm on Windows 7 (64bit), IE11 installed.

    When I checked the registry all the paths were already there.

    I took a copy of iexplore.exe from a computer running XP and IE8.

    I created the following path "C:\Program Files\Internet\" and put the IE8 iexplore.exe there.

    Then I temporarily changed the default string in the registry to "C:\Program Files\Internet\iexplore.exe" and the path string to "C:\Program Files\Internet Explorer: "

    I had to use a different path because I couldn’t change the name on the current iexplore.exe to temporarily use the old one.

    I then ran the setup without any problem. After the installation was completed I changed back to the original values in the registry.

    I think the problem is that Photoshop Elements doesn’t read the version of IE correct.

    I know this requires access to a copy of and older version of iexplore.exe, but a thought I’ll let you know how I did it.

    I hope this helps!

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    mytaxsite
    Inspiring
    Dec 8, 2016 4:23 PM UTC

    Probably you need to run the setup.exe file in XP mode.  To do this, insert your DVD/CD in the drive and when the auto-run kicks on, you need to cancel it so that you can now browse the drive with Windows explorer.  When you see the setup.exe file,  right-click on it and choose "run as XP mode" or something similar.

    Good luck.

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