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andreg10772436
andreg10772436
Participant
January 11, 2018
Question

Photoshop Elements 10

  • January 11, 2018
  • 3 replies
  • 270 views

Good Afternoon Everyone

I bought a Nikon camera from Game in Namibia in 2013 already and the Adobe Photoshop Elements 10 & Adobe Premiere Elements 10 package came with the camera as a package.

I installed Photoshop on my computer at that time and as far as know it never asked me for a serial number however I want to install the package on my current computer but I need to insert a serial number. I do not have one and as far as I know I never received one with the package. I am also certain that the computer never asked for a serial number with the first install.

What do I do now because this is a paid original package and I can't install it.  Please assist?

Regards,

Andre

    This topic has been closed for replies.

    3 replies

    andreg10772436
    andreg10772436Author
    Participant
    January 12, 2018

    Hi Jeff

    The computer that the first install was done on worked with Windows 7 and no I do not have access to that machine anymore. My current machine works on Windows 10 Pro. I also called the retailer where I bought the product in 2013 and they confirmed that this package comes as a bundle from Nikon and it does not need a code. Somehow mine does.

    Regards,

    Andre

    andreg10772436
    andreg10772436Author
    Participant
    January 11, 2018

    Hi. Thank you. I can assure you that I received no serial number with the package. I still have all the original packaging with me with no damages or anything to it.

    Andre

    Jeff Arola
    Community Expert
    Jeff ArolaCommunity Expert
    Community Expert
    January 11, 2018

    What operating system is on your computer that has pse 10 presently installed?

    Do you still have access to that computer?

    Here's another suggestion on finding your serial if pse 10 happened to get registered with adobe:

    Find your serial number

    davescm
    Community Expert
    davescmCommunity Expert
    Community Expert
    January 11, 2018

    Hi

    I've moved your post to the Photoshop Elements forum where you are more likely to get help with your issue. Are you sure there was no serial number on the disc envelope ?

    Dave

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