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pamr48407715
pamr48407715
Participating Frequently
February 2, 2021
Answered

Photoshop Elements 12

  • February 2, 2021
  • 3 replies
  • 1190 views

I purchased Photoshop Elements 12 a few years ago and recently (within the past couple of days), it quit working and now opens an Trial Offer.  I don't have a CD to load; however, I do have the serial number of the item purchased.  I would like to know how to get it reloaded on my PC.  Thank you!

 

If this is posting more than once, it's because when I click on POST, nothing happens!  So frustrating!

This topic has been closed for replies.
Correct answer Peru Bob

Click on "License this software" and you can enter your serial number.

3 replies

Peru Bob
Community Expert
Peru BobCommunity ExpertCorrect answer
Community Expert
February 2, 2021

Click on "License this software" and you can enter your serial number.

pamr48407715
pamr48407715Author
Participating Frequently
February 2, 2021

Peru Bob,

You are a GEM!  Thank you SO much!  I wish I could do as big of a favor for you and you did for me!

Stay healthy!

My sincere thanks!

Peru Bob
Community Expert
Peru BobCommunity Expert
Community Expert
February 3, 2021

You're welcome. 

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    February 2, 2021

    Open Photoshop Elements (not the Organizer).

    At the top there is a menu (File, Edit, Image, etc) and one of the choices is Help.

    Help > Sign in or Help > Activate and then enter your serial number.

    pamr48407715
    pamr48407715Author
    Participating Frequently
    February 2, 2021
    Thank you! I’ll let you know how it works when I get back to working on it!

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    pamr48407715
    pamr48407715Author
    Participating Frequently
    February 2, 2021

    Peru Bob,

    When I open the Photo Editor which is all I can locate, there is no menu with "Help".  Clearly, I'm not in the right location but all I can locate is the Trial page or the page that has Organizer and Photo Editor when I open the program Adobe Photoshop Elements 12 on my PC.

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    February 2, 2021

    Help > Sign in or Help > Activate from the Editor menu and then enter your serial number.

    pamr48407715
    pamr48407715Author
    Participating Frequently
    February 2, 2021
    Thank you! I’m not very techy ~ where is the Editor’s menu located?

    Sent from Windows Mail
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