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Skippy_46
Participant
Nov 4, 2024 4:24 PM UTC
Question

Photoshop elements 12 crashes after Monterey 12.7.6

I recently updated my late 2014 Mac mini to Monterey 12.7.6 and since then Photoshop elements 12 crashes.

The first time elements opened and allowed me to add text to a photo. It crashed when i tried to save the project. Now it will launch but crash when I click anywhere on the screen. 

I have checked SECURITY & PRIVACY > ACCESSIBILITY and Photoshop Elements is still ticked.

Any clues or help to resolve this would greatly appreciated .

 

[Mod: Moved to the Photoshop Elements forum]

 

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3 replies

Jeff Arola
Community Expert
Jeff ArolaCommunity Expert
Community Expert
Nov 5, 2024 2:43 PM UTC

Yes there is a possibilty that PSE 12 simply won't work macOS Monterey 12, since Apple did away with the running of 32 bit apps starting in macOS Catalina 10.15.

https://support.apple.com/en-us/103076

 

Even though PSE 12 itself is 64 bit, some supporting utilities for PSE 12 are 32 bit.

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Jeff Arola
Community Expert
Jeff ArolaCommunity Expert
Community Expert
Nov 4, 2024 6:11 PM UTC

What version of macOS or Mac OS X did you upgrade from?

 

You can try a thorough preferences reset of PSE 12 by going to

Macintosh HD/Users/UserName/Library/Preferences

and trashing the following files/folders:

 

Adobe Photoshop Elements 12 Settings folder

Adobe Photoshop Elements 12 Paths

com.adobe.PhotoshopElements.plist

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Skippy_46Author
Participant
Nov 5, 2024 2:10 PM UTC

 

Thanks for the info Jeff, I will give your suggestion a try.

I upgraded from Mojave. Do you think this is possibly a 32 / 64 bit compatability issue? 

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