Photoshop elements 12 crashes after Monterey 12.7.6

Forum|Forum|1 year ago
November 4, 2024
2 replies
291 views

I recently updated my late 2014 Mac mini to Monterey 12.7.6 and since then Photoshop elements 12 crashes.

The first time elements opened and allowed me to add text to a photo. It crashed when i tried to save the project. Now it will launch but crash when I click anywhere on the screen.

I have checked SECURITY & PRIVACY > ACCESSIBILITY and Photoshop Elements is still ticked.

Any clues or help to resolve this would greatly appreciated .

[Mod: Moved to the Photoshop Elements forum]

macOS

This topic has been closed for replies.

Jeff Arola

Community Expert

Yes there is a possibilty that PSE 12 simply won't work macOS Monterey 12, since Apple did away with the running of 32 bit apps starting in macOS Catalina 10.15.

https://support.apple.com/en-us/103076

Even though PSE 12 itself is 64 bit, some supporting utilities for PSE 12 are 32 bit.

Jeff Arola

Community Expert

What version of macOS or Mac OS X did you upgrade from?

You can try a thorough preferences reset of PSE 12 by going to

Macintosh HD/Users/UserName/Library/Preferences

and trashing the following files/folders:

Adobe Photoshop Elements 12 Settings folder

Adobe Photoshop Elements 12 Paths

com.adobe.PhotoshopElements.plist

S

Skippy_46Author

Participant

Thanks for the info Jeff, I will give your suggestion a try.

I upgraded from Mojave. Do you think this is possibly a 32 / 64 bit compatability issue?

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded