Photoshop Elements 12 Editor Keeps Crashing on macOS Mojave

Forum|Forum|7 years ago
January 10, 2019
14 replies
4163 views

Hi!

I'm wondering if anyone else is experiencing this problem, where Photoshop Elements 12 Editor keeps whenever I click on an image I import. I've never had this problem before, and have tried deleting and re-downloading the program again from adobe. Any advice?

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Correct answer 99jon

Try trashing the prefs which is usually necessary after updating OSX.

Quit Elements

Launch Finder and go to your Username >>Library >> Preferences

Send the following files/folders to the trash:

com.adobe.PhotoshopElements.plist

Adobe Photoshop Elements 12 Paths

Adobe Photoshop Elements 12 Settings.

The library is hidden in recent versions of OSX. To get to your user library quickly, from the top menu in Finder, click “Go” whilst holding down the Option (Alt) key and your user Library will appear for you to choose.

One other thing to try:

Click System Preferences in the dock and open Security & Privacy

Choose the Privacy tab and the choose Accessibility

Click the lock to unlock (you may be prompted for your Apple system login password)

Then click the plus button

Navigate to:

Macintosh HD >> Applications >> Adobe Photoshop Elements 12 >> Support Files

Choose (highlight) Adobe Photoshop Elements Editor and click open (or simply add a check-mark if already listed)

Re-lock and try the editor again, even if not added to the control list, after closing Security & Privacy

Try launching Elements again. Let us know if that works