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Participant
February 28, 2017
Question

Photoshop elements 12 editor (Text smoothing error on Mac os Sierra 10.12.3)

  • February 28, 2017
  • 2 replies
  • 278 views

Im getting this error when I'm lunching photoshop.

I speak with Apple support and we did many steps...

But steel nothing.

Is there any "command Line" thing that I can do?

Or any other reason...?

    This topic has been closed for replies.

    2 replies

    Participant
    March 1, 2017

    If I ignore it my friend... it's closing in 5 seconds...

    99jon
    Legend
    March 1, 2017

    Try launching the Editor whilst simultaneously holding down the three keys (Cmd+Optn+Shift)

    After two or three seconds release the keys and you should see a pop-up to delete the prefs. Click “Yes” to delete the settings.

    Participant
    March 3, 2017

    nothing.... steel say the same thing

    99jon
    Legend
    February 28, 2017

    I think that message relates to older versions of Mac OS; not Sierra. I suggest you just ignore it if Elements is working OK