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Participant
May 2, 2022
Question

Photoshop Elements 12 on Mac OS 10.16.0 cannot SAVE anything

  • May 2, 2022
  • 1 reply
  • 128 views

I saw the posts about the new MAC OS update causing crashes, my situation is different.


I have photoselements 12 - and it WORKS it opens, and i can edit - but i cannot SAVE anything. when i go to save it shuts down the application and saves a TINY file (286 bytes) that cannot be opened.

 

I tried to follow the work around and the update instructions but I cannot find the files and update under Help does nothing (not even a window saying i cannot update).  Am i dead in the water?

 

 

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1 reply

Participant
May 2, 2022

I got an inbox reply that feels like spam telling me to email a "support email" But its an address @outlook .com not adobe.com. totally spammer right?