Skip to main content
Participant
July 26, 2024
Question

Photoshop elements 12 problème de license

  • July 26, 2024
  • 4 replies
  • 545 views

 

 

This topic has been closed for replies.

4 replies

Jeffrey_A_Wright
Community Manager
Community Manager
July 31, 2024

@caracan0 I am sorry, but you have used all of the activations included with your license of Photoshop Elements 12. If you want to use the software on a new computer, you will need to deactivate it on a previous computer. Directions on how to accomplish this can be found at https://helpx.adobe.com/x-productkb/policy-pricing/error-activation-limit-reached-sign.html.

 

You also purchased an upgrade to the most recent version of Photoshop Elements, @caracan0 . Were you able to install and utilize the software successfully?

Greg_S.
Community Expert
Community Expert
July 27, 2024

@caracan0, you will find that Elements 2024 (which is version 24) has many new features since Elements 12.

caracan0Author
Participant
July 27, 2024

Hi Greg,

Yes, I've already found a lot of improvements.
Thank you for your message.
Best regards and have a nice day,

Caracan0

Glenn 8675309
Legend
July 28, 2024

An ongoing project of mine:   Consider it a beginners guide of new features for PSE 2024:

https://www.dropbox.com/scl/fi/c3i1ie73iioap482oj59p/CH7.pdf?rlkey=3gy8f15iflc3age6ln8c2mnra&st=wbfr858e&dl=0

Greg_S.
Community Expert
Community Expert
July 27, 2024

@caracan0, please explain why you have to install Elements 12. How many computers have you installed the program on?  If you are installing the program on a new computer, or on an old computer with a new OS or new hardware, did you sign out of the program?  Or did you uninstall it?  If you did not sign out of the program, is the computer still available for you to do so?

 

@Peru Bob and @Glenn 8675309, I'm afraid you are both wrong.  The OP's screenshot suggests that the product has been downloaded from the Products page of  his Adobe Account.  All of those download links are still available (at least from version 10 forward).  And Elements 12 is Version 12, not Version 14.  Rebranding began with Version 16 which is Elements 2018.

 

@caracan0, I am going to ping @Jeffrey_A_Wright, an Adobe employee who may be able to know whether you have any activations available.  Don't expect an answer until after the weekend.  It would be helpful to him if you answer my questions.  In the meantime, enjoy the Olympics.  😊

 

Peru Bob
Community Expert
Community Expert
July 27, 2024

@Greg_S. 

When I said the downloads were removed, I meant that they were removed from the link locations on the prodesigntools site.  I did not mean to say that they were not available from a user's account.

 

I should have been more clear about that.  Thank you for clarifying the situation.

caracan0Author
Participant
July 27, 2024

Hi everybody,

I thank you very much for your answers. 

I reinstalled the program on my PC : same problem...

Too bad...

I purchased the last version 2024.

With a discount from Adobe. Thanks Adobe :).

Have a nice day and, perhaps, nice holidays

Best regards, caracan0

Glenn 8675309
Legend
July 26, 2024

The images you posted are in both english and spanish, which is a bit wonky.


Peru Bob
Community Expert
Community Expert
July 26, 2024

@Glenn 8675309 

The links at the prodesigntools site go directly to the Adobe site, however, Adobe has removed the availability of downloads for old versions.