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siok_hwak23209641
siok_hwak23209641
Participant
September 25, 2017
Question

Photoshop Elements 12-Text tools failure

  • September 25, 2017
  • 1 reply
  • 467 views

It is with great frustration that I am now using this programe because I cannot input text. It just say "something prevented the text engine from being initialized. Please help me!

Siok Hwa.

    This topic has been closed for replies.

    1 reply

    neeraj chaudhary
    Adobe Employee
    neeraj chaudhary
    Adobe Employee
    September 25, 2017

    Hi,

    Please follow steps from

    Error message when using the Text tool

    It will definitely solve your issue.

    siok_hwak23209641
    siok_hwak23209641Author
    Participant
    September 25, 2017

    I have tried solution 1-4. None works.

    It did not solve the issue. I do not have Font Cache at all.

    Please propose another method.

    Thank you

    neeraj chaudhary
    Adobe Employee
    neeraj chaudhary
    Adobe Employee
    September 25, 2017

    Hi ,

    This Kb article is based on Elements 14 .

    Folder structure are little different for Elements 12

    In solution number - 3

    Instead of "CT Font Cache" delete "TypeSupport folder".

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