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siok_hwak23209641
Participant
September 25, 2017
Question

Photoshop Elements 12-Text tools failure

  • September 25, 2017
  • 1 reply
  • 468 views

It is with great frustration that I am now using this programe because I cannot input text. It just say "something prevented the text engine from being initialized. Please help me!

Siok Hwa.

    This topic has been closed for replies.

    1 reply

    neeraj chaudhary
    Adobe Employee
    Adobe Employee
    September 25, 2017

    Hi,

    Please follow steps from

    Error message when using the Text tool

    It will definitely solve your issue.

    siok_hwak23209641
    Participant
    September 25, 2017

    I have tried solution 1-4. None works.

    It did not solve the issue. I do not have Font Cache at all.

    Please propose another method.

    Thank you

    neeraj chaudhary
    Adobe Employee
    Adobe Employee
    September 25, 2017

    Hi ,

    This Kb article is based on Elements 14 .

    Folder structure are little different for Elements 12

    In solution number - 3

    Instead of "CT Font Cache" delete "TypeSupport folder".