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defaulti3vmmsewo7tx
Participant
January 1, 2021
Answered

Photoshop Elements

  • January 1, 2021
  • 2 replies
  • 457 views

Hi there

I have an old version, no version number on the disk.  I want to download a current version, i do have the serial number but it does not recognise it, any suggustions?

Thanks

This topic has been closed for replies.
Correct answer hatstead

You have to purchase the new version. The serial number for the old version is dedicated to the software on your disk.

2 replies

D
defaulti3vmmsewo7txAuthor
Participant
January 2, 2021

Thanks for your reply, but I have no intention of paying twice for the same software.

Glenn 8675309
Glenn 8675309
Legend
January 2, 2021

So Adobe should not be compensated for new software developement?  That's not how software works.  That's like buying a car 8 years ago, and going to the dealer today demanding a free car becaouse you boguht a car 8 years ago. 

hatstead
hatsteadCorrect answer
Inspiring
January 2, 2021

You have to purchase the new version. The serial number for the old version is dedicated to the software on your disk.

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