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davidw67873180
Participant
May 22, 2020
Question

Photoshop Elements 13

  • May 22, 2020
  • 3 replies
  • 691 views

I have recently bought Adobeshop 13 package from EBAY which I have installed on my laptop, but it wont let me use it because it tells me it is being used by another and wont accept the serial number on the box. How do I get around this problem.

 

Regards

Dave Wilson

 

This topic has been closed for replies.

3 replies

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Bob_Ganz
Known Participant
May 22, 2020

It is also possible that the seller wasn't the owner, in which case you have probably been scammed. If the seller doesn't return your $$, Ebay should take care of it.

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Bob_Ganz
Known Participant
May 22, 2020

It is also possible that the seller wasn't the owner, in whyich case you have probably been scammed. If the seller doesn't return your $$, Ebay should take care of it.

99jon
99jon
Legend
May 22, 2020

You need to contact the previous owner and ask them to transfer the licence to you.

 

https://helpx.adobe.com/x-productkb/policy-pricing/transfer-product-license.html

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