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Participant
Apr 14, 2024 3:48 PM UTC
Question

Photoshop Elements 13

Hi!

I installede Photoshop Elements 13 to new computer. Installation went well, but now when I try to launch the program it keeps asking me to sign in. It tells that Sign in Required, but I have signed in many times and still cant get in the Photo Editor.

I have old computer where I have same program and there it fuctions.

What can I do?

 

Best regards

Teemu

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2 replies

Peru Bob
Community Expert
Community Expert
Apr 14, 2024 6:19 PM UTC

What happens, exactly, when you sign in?

Is there an error message?

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Participant
May 4, 2024 11:40 AM UTC

Well I do what program asks me to do. Here is five pictures of what happens and how I proceed. Well nothing happens and program stays in status shown in picture Photshop0

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