Participating Frequently

Question

Photoshop Elements 13 required sign in

Forum|Forum|8 years ago
June 5, 2017
3 replies
1843 views

Recently every time I go to use Adobe Photoshop Elements 13 it opens up to a screen that says "sign in required." When I click on sign in it wants the key code entered. I have done this multiple times and when I decline to sign in it assumes that I am running a trial version. How can I disable this so when I use the software I no longer have to sign in and enter the key code? I want to use the software but not signed in to do so. I will not be using any cloud feature.

This topic has been closed for replies.

Participating Frequently

Hi Ron,

Thanks for posting in Adobe forum.

I understand you are facing issue with "Sign In" of Adobe Elements.

- If you are using Windows PC, please click here to download Adobe Application Manager.

- After installation please double click its icon on your desktop to complete the installation.

- Open Adobe Elements

- Click "Help"

- If you are signed in then please sign out.

- Open Adobe Elements again.

- Sign in with your adobe id & password.

- Enter your serial number to activate the software.

- Restart Adobe Elements & test it.

Hope this helps

Thanks

Regards

Dhananjay

Anwesha Dev Chaudhary

Participating Frequently

Please try out the instructions mentioned in the article Unable to sign in to Photoshop Elements 12, 13

Thanks.

Anwesha

Adobe Employee

Hi,

Apologies for the inconvenience you have faced.

Request you to try the solution mentioned at following link for this problem:

Update message appears repeatedly in Photoshop Elements

Let me know if you have any queries.

Thanks,

Arshla