Participant

Question

Photoshop Elements 13 - Save to web results in crash...

Forum|Forum|7 years ago
September 17, 2018
2 replies
682 views

Help!

I just want to save a high quality image of my project through 'Save To Web' - but unable to as it crashes every time.

When I click on 'Save To Web' I get the dialogue box asking me my preferences - all of which respond to being changed (I only want JPEG Maximum quality..)

But when I hit save the whole program CRASHES!!!

I have closed and opened the program..

I have restarted my computer.

I have deleted the adobe editor plist file in my computer library.

No joy.

Mui frustrating!

P.S. Simply 'Saving As' a JPEG does not give me the high quality of text that I need etc..

Thanks so much for your time in advance!

: )

This topic has been closed for replies.

hatstead

Inspiring

We need some more information.

What is the resolution of the image file? Go to Image>resize>image size and read the resolution in px/in, then report back.

M

Mountain BearAuthor

Participant

Thanks hatstead!

Width: 11.806 in

Height: 8.889 in

Resolution 72 pixels/inch

hatstead

Inspiring

The resolution is low for printing. The rule of thumb is a resolution in the 240-300 px/in range for printing. 240 is ok for web work.

It would help if you post your picture (or similar). Perhaps we can offer suggestions to salvage it.

Sent from my iPad

davescm

Community Expert

Hi

I've moved your post to the Photoshop Elements forum where you are more likely to get answers relevant to your issue

Dave

M

Mountain BearAuthor

Participant

Thank you so much!

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