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June 15, 2018
Question

Photoshop Elements 13 - Unable to open Organizer

  • June 15, 2018
  • 0 replies
  • 175 views

Hi All,

When opening PSE13 organizer, the program crashes and the following error log can be retrieved. It does not matter opening the organizer while holding the shift key (to access the catalog manager) or without.

Recent changes to my computer was to install a bigger SSD (made a 1:1 clone of the existing SDD with Acronis 2018) and to install the usual Windows 7 Pro system updates.

Can anybody help?

Thanks & regards

Dirk

==============

Problemsignatur:

  Problemereignisname:    APPCRASH

  Anwendungsname:    PhotoshopElementsOrganizer.exe

  Anwendungsversion:    13.0.0.0

  Anwendungszeitstempel:    54ca9f77

  Fehlermodulname:    libfrsdk-8.3.0.dll

  Fehlermodulversion:    0.0.0.0

  Fehlermodulzeitstempel:    4ba03d78

  Ausnahmecode:    c0000005

  Ausnahmeoffset:    00000000001007a6

  Betriebsystemversion:    6.1.7601.2.1.0.256.48

  Gebietsschema-ID:    1031

  Zusatzinformation 1:    5584

  Zusatzinformation 2:    55842a20b0e1edae3d94aa62f23450e4

  Zusatzinformation 3:    d18a

  Zusatzinformation 4:    d18abd448699b24cd01e5beb7d6853a0

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