Photoshop elements 14.1 Freeze

Forum|Forum|4 years ago
October 7, 2021
1 reply
159 views

Hi,

I have been using Photoshop elements 14.1 until earlier this year. It suddenly stopped working after I updated my OS. It freezes everytime i try and open a New file and cant edit old ones either.

Any suggestions as to what I should do?

Also, nearly got spammed by **scam email address**@outlook.com . Is that even a real support address?

Which is the latest adobe I can buy and will the old one stop giving me trouble once I update to the new one?

Thanks

This topic has been closed for replies.

Sahil.Chawla

Adobe Employee

Hi there,

Sorry to hear about the app freezing. Also, that's not a support email address from Adobe. You may get the latest version of Photoshop Elements which is 2022 from here: https://www.adobe.com/products/photoshop-elements.html

Regards,
Sahil

Glenn 8675309

Legend

NOTHING, EVER, from adobe will be from outlook.com.

Scammers join, cruise the forum, and jump on the unsuspecting-- often wanting your login and password "to verify" your account.

I also see mac tagged in your request: if you have updated to the latest mac OS you are simply SOL- and will need to purchase the latest version of PSE.

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