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Participant
August 12, 2021
Question

photoshop elements 14

  • August 12, 2021
  • 2 replies
  • 281 views

Hi.  I am trying to transfer my elements 14 from my redundant pc to my new pc but my password doesnt work.  Tried requesting new password but that doesnt work either. Paid version.  Any ideas please?

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2 replies

s.p.nAuthor
Participant
August 12, 2021

thx, disk has a 17 not 16 digit number and box has nothing resembling a serial number.  Any ideas

hatstead
Inspiring
August 12, 2021

First you asserted that your your password does not work, and that a reset failed. Now there is a new wrinkle - - serial number is flawed.

We look forward to your progress.

hatstead
Inspiring
August 12, 2021

You have to install the software. Do you have the disk and serial number?

If you registerd PSEv,14 subsequent to purchase, it should show up in your Adobe account. You will require appropriate credentials in order to log on.