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steved57587552
steved57587552
Participant
August 1, 2017
Question

Photoshop Elements 14 freezes every time I try to save a picture

  • August 1, 2017
  • 1 reply
  • 672 views

After the program asks where the file is to be saved it does nothing and when you try to quit it says the picture has not been saved.  Anything done after this causes the program to freeze and the message "Photoshop Elements 14 Editor has stopped working" and windows closes the program

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1 reply

A
Anwesha Dev Chaudhary
Participating Frequently
August 2, 2017

Please try resetting preferences once.

Do one of the following: Press and hold Alt+Control+Shift (Mac: Option+Command+Shift) immediately after Photoshop Elements begins launching. Click Yes to delete the Adobe Photoshop Elements settings file

Thanks,

Anwesha

steved57587552
steved57587552Author
Participant
August 2, 2017

I did this and nothing happened

steved57587552
steved57587552Author
Participant
August 4, 2017

After I re-installed the program I was able to delete the settings file.  Thanks

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