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Participant
November 2, 2016
Answered

Photoshop Elements 14 organiser won't open

  • November 2, 2016
  • 2 replies
  • 427 views

after chatting to apple yesterday they say this PSE14 isn't compatible with 10.12.1 that adobe should create an update is this going to happen if not should there be a refund on money paid for an application i have barely had the chance to use. Adobe have been saying for a long time they are working to sort this with apple. how long do we have to wait???????

    This topic has been closed for replies.
    Correct answer andaleebfatima1

    Hi Robert,

    An update to Photoshop Elements 14 is available on Mac App Store that has the fix of Elements Organizer launch issue on MAC OSX 10.12. Requesting you to please install this update and let us know if you are still facing any issue.

    Thanks

    Andaleeb

    2 replies

    andaleebfatima1Correct answer
    Participating Frequently
    November 17, 2016

    Hi Robert,

    An update to Photoshop Elements 14 is available on Mac App Store that has the fix of Elements Organizer launch issue on MAC OSX 10.12. Requesting you to please install this update and let us know if you are still facing any issue.

    Thanks

    Andaleeb

    99jon
    Legend
    November 2, 2016

    The PSE14 Organiser is working for me on Mac OS Sierra - click screenshot image below.

    I'm using the regular version.

    The problem may be confined to the app store version.

    Is that what you are using? If so Adobe is aware and are working closely with Apple.