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default0mdtvtxnah5b
Participant
October 6, 2020
Question

Photoshop elements 15

  • October 6, 2020
  • 1 reply
  • 286 views

I am unable to open elememnts, message telling its in use on maximum nuber of computers.

I have only one PC

This topic has been closed for replies.

1 reply

Greg_S.
Community Expert
Greg_S.Community Expert
Community Expert
October 6, 2020

Have you installed the program on other computers that you have used in the past? Have you previously registered the program.

Or have you only just purchased it?  If so, what was the source of your purchase?

 

If you are having trouble with a legitimate registered copy of the program, your best bet is to go to Adobe.com and click the blue Contact Us button which appears under the Support menu. You can then chat with Adobe support and they will be able to deactivate any copies of the program that are active on other computers to which you no longer have access.

D
default0mdtvtxnah5bAuthor
Participant
October 7, 2020
Hi,

I purchased PS Elements on a disc a few years ago.
I only installed it on my pc.
I am retired and do not have any other PC.
I had slowness issues with the PC and had it cleared down.
I then reloaded all my software discs.
Because I could not open elements I Uninstalled it again and loaded it And
it will not open, see photo below.

Thanks and regards,

Michael
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